Two leaders argue about scope. Write a mediator’s ninety-second summary that validates both sides, extracts shared goals, and proposes a low-risk pilot to test assumptions. Include one sentence that slows the pace, names rising heat respectfully, and resets the room toward learning rather than scoring points or blame.
Translate “We need all features” into interests like time-to-value, investor confidence, or user trust. Translate “We must cut scope” into reliability, support load, or risk control. Offer two options that satisfy key interests on both sides. Invite a small experiment with a clear metric and reversible commitment.
Draft a closing that secures a single, observable action and a quick review checkpoint. Keep ownership explicit, deadline realistic, and success criteria measurable. Capture how you will communicate interim signals. Ending small and clear preserves momentum, prevents backsliding, and converts heated moments into collaborative, data-informed progress.